The right procedure the first time, with proof
A question in plain language is enough. The agent finds the current version, cites its source and sets aside archived versions.
Works with
- SharePoint
- Microsoft Teams
In use at a healthcare client (anonymised)
Version 3.2 is current. It requires form A-19 and a 5 business day deadline, with Naïma Roy in charge. Version 2.0 is archived, and its 10-day deadline no longer applies.
- 03-procedure-courante-v32.pdf
- 04-delais-et-responsables.pdf
- 02-procedure-ancienne-v2.pdf
Sourced answer
Procedure v3.2 · form A-19
5 business days · Naïma Roy in charge
The situation
A team finds two versions of the same procedure in SharePoint. One sets a 10-day deadline, the other 5. Everyone follows the one they opened first.
How the agent works
Start
An employee asks their question in Ganesh AI or in Teams, when they need it.
Read
The agent searches the indexed SharePoint libraries, limited to the employee’s scope. It compares the versions and their dates.
Prepare
It gives the current version, its form, its deadline and the person in charge. It says which version is archived and why it no longer applies.
Approve
Nothing goes out. The employee opens the cited source, checks it, then follows the procedure.
What you get
A sourced answer in a few lines
The steps of the current procedure, each with its document. One click opens the source next to the conversation.
Guardrails
- Each step points to the document and page it comes from.
- If no procedure fits, the agent says it didn’t find one.
- Each employee only sees the documents in their scope.
What it doesn’t do yet
- Only connected SharePoint libraries are indexed for the whole team.
- Scope is set in Ganesh AI, source by source. The original SharePoint permissions aren’t carried over yet.
Hand a first task to an agent
Bring a task from your team, and we build the agent in front of you.